Privacy

We take the protection of your personal data seriously. This privacy policy explains what personal information we collect, how we use it, and what rights you have under the General Data Protection Regulation (GDPR).

Controller

The responsible party for data processing is: Frederic Faschina | Labgames Studio Ahornstr. 35. 40882 Ratingen Email: support@labgamesstudio.com

Data Collection and Use

We do not actively collect personal data beyond what is necessary for communication and contractual purposes.

  • Communication: If you contact us via email or Discord, we process your personal information (such as name, email address, or Discord username) only to handle your request.

  • Orders and Invoices: When providing freelance services, we process personal data necessary for billing (e.g., name, address, tax-relevant data). This information is retained for the period required by law (usually 10 years for tax records in Germany).

  • Marketplace Purchases: If you purchase our products via Epic/FAB Marketplace or the Unity Asset Store, all payment processing and customer data collection is handled directly by those platforms. Please refer to their privacy policies.

Feedback via Google Forms

We use Google Forms, a service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland), to collect voluntary customer feedback.

When you fill out a feedback form, Google may collect and process personal data such as your name, email address, responses, and technical data (e.g., IP address, device information).

Purpose: The data is used exclusively to evaluate and improve our products and services.

Legal Basis:

  • Art. 6(1)(a) GDPR – your consent, if you voluntarily provide feedback.

  • Art. 6(1)(b) GDPR – if feedback is directly related to an existing contractual relationship.

Data Transfer: Google may process data on servers outside the EU (including the USA). This transfer is safeguarded by EU Standard Contractual Clauses (SCCs).

Retention: We retain feedback data only as long as necessary for the stated purposes, or until you request deletion.

For more information, please refer to Google’s privacy policy: https://policies.google.com/privacy

Embedded Content

Our GitBook pages may contain embedded YouTube videos. When you view these videos, YouTube (Google Ireland Ltd.) may collect personal data, including your IP address and cookies, in accordance with their own privacy policy. We have no control over this data collection.

Data Sharing

We do not share your personal data with third parties, except when required by law or for fulfilling contractual obligations (e.g., tax authorities).

External Platforms and Services

Please note that our services and content may include links to, or integrations with, external platforms (such as GitBook, YouTube, Google Forms, Epic Games FAB, Unity Asset Store, Trello, Fiverr, or Upwork). These providers operate under their own privacy and cookie policies, which may differ from ours. We do not control and are not responsible for how these third parties process your data. When using these platforms, please review their respective privacy policies and terms.

Legal Basis

Data processing is based on:

  • Art. 6(1)(b) GDPR – processing necessary for the performance of a contract or pre-contractual measures.

  • Art. 6(1)(c) GDPR – compliance with legal obligations (e.g., tax law).

  • Art. 6(1)(a) GDPR – your consent (e.g., Google Forms feedback, viewing embedded YouTube videos).

Retention Period

We retain your personal data only for as long as necessary to fulfill contractual obligations or comply with statutory retention periods.

Your Rights

You have the following rights under GDPR:

  • Right of access (Art. 15 GDPR)

  • Right to rectification (Art. 16 GDPR)

  • Right to erasure (Art. 17 GDPR)

  • Right to restriction of processing (Art. 18 GDPR)

  • Right to data portability (Art. 20 GDPR)

  • Right to object (Art. 21 GDPR)

You may also lodge a complaint with a supervisory authority if you believe your data is being processed unlawfully.

Contact

For any questions regarding this privacy policy or the processing of your data, please contact: support@labgamesstudio.com

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